Shipping & Returns

SHIPPING

Standard shipping is within 5-9 business days, however you will be given various shipping options at the end of checkout including overnight and two day shipping options.  Orders are not shipped on the weekends or holidays.  

RETURNS

Baiser Marsai takes pride in the satisfaction of our customers. If you are not satisfied with your order, you may return it for a refund ONLY within 5 business days of the delivery date.  All merchandise must be returned in it’s original condition with all tags attached.  Merchandise will only be accepted if the items are returned unworn, with tags attached and in perfect condition.  Garments that are returned with signs of being worn will not be accepted and immediately returned.

Please allow 3-5 days for refunds to be processed.  

All panties are final sale.

Items purchased on sale or items used with a promo code are final sale. 

Shipping and Handling charges are not refundable. Please keep in mind that it typically takes 7-9 business days for your refund to be posted to your credit card, however, please feel free to track the status of your return by emailing.

EXCHANGES

Baiser Marsai does not process exchanges. If a new size or color is desired, please place a new order and follow the return instructions for a refund. Orders that are sent back with an exchange request will be refunded.

CANCELLATIONS

Purchases cannot be cancelled post completion of the checkout process.  Once payment has been completed all sales are final.  Post checkout please refer to the return policy.  

 If you have questions are concerns with your order, please feel free to email us at info@baisermarsai.com.

XOXO

Basier Marsai